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Can one account be used by multiple people simultaneously?

Pic Copilot TeamPic Copilot Team
Nov 5, 2025

We do not recommend multiple users sharing one account for the following reasons:


  1. History Retention May Be Affected
    When the same account is logged into multiple devices and used by multiple individuals simultaneously, data synchronization issues may arise between devices. This can lead to the loss of important information or cause certain features to malfunction, thereby impacting your user experience.
  2. Irrecoverable Data Loss
    Should historical records be lost due to multiple users sharing one account, our current system cannot provide data recovery services for such incidents. This means you may permanently lose access to the missing information. This can not only cause inconvenience for your subsequent use but also negatively impact your work efficiency or overall experience.
  3. Account Security Risks
    Multiple users sharing the same account can increase the risk of account theft or unauthorized logins. If there is a lack of coordination between devices, or if operations on certain devices are compromised, account information could be leaked or face security threats. Protecting personal account security is crucial, so we recommend that accounts only be used by the account owner, who should also properly manage logged-in devices.


Our Recommendation
To ensure the normal functioning of account features, data security, and the integrity of historical information, we recommend that each account be used independently by a single individual. If you have any other needs or questions, please feel free to contact us, and we will provide timely assistance!